Welcome to graceglimmer.com! This Privacy Policy outlines how graceglimmer.com ("we," "us," or "our") collects, uses, shares, and protects your personal information when you visit our website www.graceglimmer.com and make purchases of women products like minimal jwellery, hijabs and other related items and more ("Products"). By using our Site, you agree to the terms of this Privacy Policy.

1. Information We Collect:

We collect personal information that you provide to us, including but not limited to:

• Contact information (name, email address, shipping address, phone number).
• Payment information (credit card details, billing address) processed securely through our payment gateway.
• Order history and preferences.
• Communications and feedback you provide to us.

2. How We Use Your Information:

We use the collected information for the following purposes:

• To process and fulfill your orders.
• To communicate with you regarding your orders, inquiries, and promotions.
• To improve our Site, Products, and services.
• To personalize your shopping experience.
• To detect and prevent fraudulent activities.
• To comply with legal obligations.

3. Information Sharing:

We do not sell, trade, or otherwise transfer your personal information to outside parties unless we provide you with advance notice. This does not include trusted third parties (such as shipping carriers and payment processors) who assist us in operating our Site, conducting our business, or servicing you, as long as those parties agree to keep this information confidential.

4. Security:

We take reasonable measures to protect the confidentiality and security of your personal information. However, no data transmission over the internet or method of storage is 100% secure. We cannot guarantee the absolute security of your information.

5. Cookies:

We use cookies to enhance your browsing experience on our Site. You can choose to disable cookies through your browser settings, but this may affect certain functionalities on the Site.

6. Third-Party Links:

Our Site may contain links to third-party websites. We are not responsible for the privacy practices or content of these sites. We encourage you to review the privacy policies of these third-party websites.

7. Children's Privacy:

Our Site is not directed at children under the age of 13. We do not knowingly collect or maintain information from children under the age of 13.

8. Changes to Privacy Policy:

We may update this Privacy Policy to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the updated Privacy Policy on the Site.

9. Contact Information:

If you have any questions or concerns about this Privacy Policy, please contact us at [insert contact email or form link].

Thank you for trusting graceglimmer.com with your information!

Sincerely,

grace&glimmer Team

We want you to be happy with your purchase, so we offer a 7-day return policy on all products. If you are not satisfied with your purchase for any reason, you can return it for a full refund.

To return a product, please contact us within 7 days of receiving your order. We will provide you with a return shipping label. Once we receive the returned product, we will process your refund within 10 business days.

Exceptions to the Return Policy

The following items are not eligible for return:

• Products that have been used or damaged
• Products that are missing parts or accessories
• Products that were purchased on sale or clearance

How to Return a Product

To return a product, please follow these steps:

1. Contact us within 7 days of receiving your order.
2. Provide us with your order number and the reason for your return.
3. We will provide you with a return shipping label.
4. Pack the product securely and return it to us.
5. Once we receive the returned product, we will process your refund within 10 business days.

Refunds

Refunds will be processed to the original payment method used to purchase the product. If you paid with a credit card, the refund will be credited back to your account. If you paid with Bank or any other local payment methods in pakistan, the refund will be sent to your account.

Contact Us

If you have any questions about our refund policy, please contact us at [gracenglimmer@gmail.com]

Thank you for shopping with Grace&Glimmer!

Shipping duration is 5 to 7 working days

Thank you for shopping with graceglimmer.com! We are committed to providing you with a seamless and enjoyable shopping experience. Please review our shipping policy to understand how we handle the delivery of your orders.

Processing Time: Orders are typically processed within a 1 day after payment confirmation. Please note that weekends and holidays may affect processing times. We strive to get your order ready for shipment as quickly as possible.

Shipping Method: We offer standard shipping for all orders. Our chosen carriers ensure reliable and timely delivery to your doorstep. Once your order has been shipped, you will receive a confirmation message with tracking information to monitor the progress of your package.

Delivery Time: The estimated delivery time may vary based on your location. Generally, you can expect your order to arrive within 5 to 7 business days after it has been shipped. Please note that unforeseen circumstances such as weather conditions or customs delays may impact delivery times.

Shipping Destinations: Currently, we offer shipping in Pakistan only. If you are located outside of the country and are interested in placing an order, please contact our customer support team to discuss possible shipping arrangements.

Shipping Costs: Great news! We provide free shipping on all orders within our designated shipping areas. You won't incur any additional charges for standard shipping.

Order Tracking: Once your order has been dispatched, you will receive an message with a tracking number. You can use this number to track your order in real-time and receive updates on its delivery status.

Shipping Address: Please ensure that your shipping address is accurate and complete. We are not responsible for orders shipped to incorrectly provided addresses. If you need to make changes to your shipping address, please contact us as soon as possible.

Order Confirmation: You will receive an order confirmation email shortly after placing your order. If you do not receive this email, please check your spam folder or contact our customer support team.

If you have any questions or concerns regarding our shipping policy, feel free to reach out to our customer support team at gracenglimmer@gmailcom

Thank you for choosing graceglimmer.com! We appreciate your business.

Sincerely,

Grace&Glimmer

Q. Is ordering online secure?
A. Yes. We take the utmost care with the information that you provide us when placing an order on our website (or through any other means).All of the information you provide during the ordering process is restricted to our staff, and we make sure that all of our employees up-to-date on our security and privacy policies.  If you have further questions about the security of ordering online from the graceglimmer.com, please feel free to e-mail us at graceglimmer0@gmail.com Q

. How do I place my order?

A.

• Click on the product you want to buy.
• Click on “Add To Cart” option.
• You can add multiple product on the cart by opening different product and add it to the cart.
• After that click “Cart” on the menu bar.
• Scroll down and click “Proceed to checkout”.
• Fill all the billing detail and check Order detail (including total cost).
• Click on the “Order place” button below the form.
• Hence, you order is placed and you will get a confirmation email of your order detail.
• You can receive your order in Cash On Delivery(COD) method.

Q. How do I cancel an order on graceglimmer.com

A. To cancel your order Login in to your account. For the guest users they can call our helpline during office hours to cancel their orders. You can also cancel order during the final confirmation call.

Q. What is your returns policy?

A. For return policy visit the “Return Policy” form.

Q. What is your refund policy?

A. For refund policy visit the “Refund policy” form.

Q. What is your shipping cost?

A. Our shipping cost is Rs 00/- We are Offering Free Shipping

Q. Which service you use for shipping?

A. We use “Trax and Leopards Courier Services” for shipping.

Q. What is your time to deliver?

A. We deliver in 5-7 working days after confirmation call.

Q. How to order an out of stock product?

A. You can pre-order any product that is out of stock by contacting us through email.